Our Services

Pro-Collect aims to put more money into clients' banks with a comprehensive range of leading edge accounts receivable management, litigation and debt collection services including:

CoinsArrow  Debt Collection

We specialise in offering fast, assertive and expert debt collection services to small and medium sized businesses, combined with "out of the box" thinking to optimise recovery of the money owed to you.

We have over 30 years of industry experience, using proven techniques and cutting edge computer technology, which allows you as our client, 24-hour secure internet access via our website, to view the real time progress of your accounts in simple narrative language.

Each client is allocated to a specific paralegal account manager, who specialises in that client's industry portfolio and personally looks after each debt from day one through to ultimate collection.

Understanding that our clients' debts are usually well overdue, our approach to debtors is firm but professional in order to provide the best opportunity for early recovery. Our effective negotiation skills increase recovery rates and often avoid the need to commence legal action.

All debt collection activity is undertaken at the highest professional standards in accordance with the privacy legislation and industry codes of conduct. [ read more... ]

Arrow  Corporate "Bad Debt Ledger" Collection

For many years we have been assisting the likes of financiers and insolvency practitioners with No Collection, No Cost - recovery of "Bad Debt Ledgers" and book debts, where our remuneration is solely reliant upon our successful collection of monies from your debtors.

Where it is necessary to instigate legal proceedings for the recovery of such debts, all court filing fees, service fees and solicitors professional fees incurred on issue of the Summons (Statement of Claim) and subsequent enforcement proceedings, are added to the debt and are legally recoverable as part of the amount claimed from your debtor. We totally fund these fees together with all other disbursements and only deduct them from the first payment(s) received from each individual debtor.
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Arrow  Cash Flow Management

This system is ideal for managing the collection of smaller debts (of usually under $ 500.00), where legal action is not considered a viable alternative.

It is a low-cost and effective way of communicating with your slow paying debtors and prompting them to bring their accounts up to date.

Our system of letters and phone calls extends the reach and effectiveness of your internal credit department for customers who just need that little nudge. [ read more... ]

Arrow  Credit Documentation

Today more than ever credit documentation must be current and of the highest possible standard covering all aspects of business and applicable laws. Pro-Collect can tailor a set of credit documents ready for proofing and authorisation by your legal advisors. These documents include credit applications, terms and conditions, guarantees and sample credit letters.

We offer this as a free service to our existing clients.

Arrow  Billing / Invoicing Services

Pro-Collect can control and improve all aspects of your accounts receivables management. We can produce and send your invoices on your company's letterhead. On due dates our account managers follow through and ask for payment by telephone in your company's name. All customer enquires are handled promptly and efficiently by our employees working in close contact with your staff.

All contact with your clients is undertaken at the highest professional standards, which are always designed to maintain your ongoing relationship with your client.

Arrow  Account Receivable Ledger Management

Many companies find ledger management and asking "for their money" the hardest tasks in business. By integrating our credit staff at optimal times into your credit cycle (from date of invoice, end of month, 14 days, 30 days, etc.), we will ensure that most professional and accelerated collection of your ledger.

Arrow  Litigation Services

Many large credit providers recognise the benefits of selectively instigating legal action to force payment of their accounts, but often do not have the infrastructure, management skills or time to conduct their own proceedings swiftly and economically.

At the same time there is a need to avoid expensive and often slow litigation via directly dealing with solicitors, or the high fees and ongoing commission of a debt collection agency.

It was for these reasons that Pro-Collect developed a streamlined commercial alternative for the prompt preparation, filing and service of your summonses (Statements of Claim) and subsequent attendance to filing for judgement. At and after the point of judgement, enforcement is immediately initiated upon instructions being obtained from your office.

Our email reports and accompanying invoice are provided to you at each step of the process, so you are kept fully appraised of the current status of the legal action on each of your accounts. [ read more... ]

Arrow  Field Support Services

We offer a complete set of field support services to cover your every need, whether that is for personal contact and interview of your overdue debtor, assistance with the eviction of delinquent mortgagees, the service of legal documents, repossession of your security or the location of missing debtors. [ read more... ]