Debt Recovery Solutions for Local Government

Pro-Collect Pty Ltd is a Local Government Procurement (LGP) approved contractor offering Debt Recovery solutions to Councils.

With our vast experience collecting on Consumer debt we can assist you in recovery of monies from your overdue ratepayers.

Pro-Collect understands that the debt due to Council varies to that of other types of debt, in particular Council rates, that are subject to a diverse demographic of ratepayers who are part of the community created by Council. Our approach will always be in line with Councils Vision with particular focus on providing a consultative and sustainable service, that at all times will not adversely affect Council’s reputation.

We provide an Australia wide Debt Collection Service thus have access to many different metropolitan and regional courts as well as field agents.

The service we offer is not limited to letters and legal documents but rather includes interaction with the ratepayer to try and reach a suitable arrangement, within the guidelines provided by each Council, for repayment of the debt.

Our aim is to provide a cost effective service to Councils that gets results.

The Pro-Collect Difference

  • No charge to set up repayment arrangements with Councils ratepayers
  • We only charge the lowest scale Solicitors Fee regardless of the size of debt referred for Legal Action thus saving Council costs and keeping additional expense to the ratepayer to a minimum
  • Personal service of documents thus ensuring the ratepayer receives the document and at the same time confirming residency should further enforcement action be necessary
  • Financial Statements sent to ratepayer for completion on hardship application
  • 24/7 online access to view the status of your accounts
  • Dedicated Account Manager
  • In house skip tracing at no charge and a reduced skip tracing fee charged should we need to refer your matter for intense skip tracing and we are unable to locate your debtor
Toyota logo

Toyota

“Pro-Collect Pty Ltd have been engaged by Toyota Financial Services for the past 3 years to provide contingency based Debt Collection Services for the recovery of Toyota’s Loss Recovery accounts.

They provide a quality service and compare quite favourably alongside our panel of Agents.

From the outset, we have been impressed with their strong results and would have no hesitation in recommending Pro-Collect’s Debt Collection services to any prospective clients.”

Kyri Anagnostou - Loss Recovery Manager
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