Helen Warwick

Managing Director

Helen Warwick has been involved in all facets of debt recovery and receivables management since 1981, with experience in a number of senior collection, loss recovery and/ or credit management roles across both financial and commercial enterprises.

In 1991 Helen joined a well known Sydney based debt collection firm and after holding senior positions there for a number of years, then worked for 10 years as the National Credit Manager of a major window and door manufacturer.

Helen commenced with Pro-Collect in 2007, taking on her then role as General Manager and now as Managing Director of Pro-Collect.

Lynley Everest

Marketing & Finance Manager

Lynley has a background of over 25 years covering all components of accounting, marketing, human resources and customer relations and holding relevant formal tertiary qualifications in each of these areas, Lynley joined the Pro-Collect team in 2009.

After gaining initial exposure to and training in all aspects of operating as a paralegal Account Manager, Lynley holds the key management responsibilities of developing and coordinating Pro-Collect’s marketing, administration and accounting functions.

With her hands on knowledge of debt collection and extensive client relations background, Lynley will often be one of the points of contact for any Pro-Collect clients.

Darren Eckett

Sales & Customer Service Manager

Darren offers our clients a wealth of experience in Sales, Account Management, Leadership and Customer Service. He has worked in a variety of industries including Automotive, Credit Hire, Engineering and Insurance.

Darren is passionate about delivering customer service excellence to all Pro-Collect clients and he places our clients at the centre of everything we do. Darren utilises his skills and knowledge to add value for our clients and their businesses.

Amy Reed

Collections and Compliance Manager

Amy joined Pro-Collect in 2009. Since commencing with Pro-Collect Amy has progressed from telephone collections through to a paralegal Account Manager role then to the position of Senior Account Manager to her current position of Collections and Compliance Manager having hands on experience in all facets of Debt Collection

With her vast experience with both internal and external collections she has the ability to ensure the team perform the duties required to get the results for the client.

As Compliance Manager Amy also has the responsibility for compliance, staff training and ensuring the day to day activities of the office are conducted in accordance with relevant legislation.

Fast, Assertive Debt Collection

We collect 89% of debts referred under our Debt Collection Services proposal

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8 Reasons to use our Debt Collection Services

  • No Collection. No Commission.
  • No hidden fees, account loading or ongoing contracts
  • No legal fees charged
  • We collect on any debt $250 or greater
  • Your own dedicated account manager
  • Same day instant action
  • 24hr online access to your account
  • Years experience in debt collection
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