Helen Warwick

Managing Director

Helen Warwick has been involved in all facets of debt recovery and receivables management since 1981, with experience in a number of senior collection, loss recovery and/ or credit management roles across both financial and commercial enterprises.

In 1991 Helen joined a well known Sydney based debt collection firm and after holding senior positions there for a number of years, then worked for 10 years as the National Credit Manager of a major window and door manufacturer.

Helen commenced with Pro-Collect in 2007, taking on her then role as General Manager and now as Managing Director of Pro-Collect.

Stuart Scott

Senior Consultant

Stuart has been actively involved in Debt Collection, Litigation and associated services at all levels since 1976.

After holding a number of senior Collection and Loss Recovery Management roles in finance, in 1987 he was appointed the first Australian Director of Bay Collection Agency (then part of the international Baycorp group). In 1991 he commenced and operated Insight Litigation and Recovery, a Sydney based Debt Collection Agency until the sale of that organisation in 2003.

Stuart became the Managing Director of Pro-Collect in 2005 and remained in that position until 2013.

Amy Reed

Compliance Manager

Amy has a background in travel and tourism, during which time she held supervisory roles, gaining experience in and thereafter monitoring the collection of payment via written demand and telephone collections.

She joined Pro-Collect in 2009. Amy has since progressed from a paralegal Account Manager role, having hands on experience in all facets of Debt Collection, through to the position of Senior Account Manager to her current position of Compliance Manager.

As Compliance Manager Amy has the responsibility for compliance, staff training and ensuring the day to day activities of the office are conducted in accordance with relevant legislation.

Lynley Everest

Marketing & Finance Manager

Lynley has a background of over 20 years covering all components of accounting, marketing, human resources and customer relations and holding relevant formal tertiary qualifications in each of these areas, Lynley joined the Pro-Collect team in 2009.

After gaining initial exposure to and training in all aspects of operating as a paralegal Account Manager, Lynley holds the key management responsibilities of developing and coordinating Pro-Collect’s marketing, administration and accounting functions.

With her hands on knowledge of debt collection and extensive client relations background, Lynley will often be one of the points of contact for any Pro-Collect clients.

Nigel Thomas

Collections Manager

Nigel has held roles in the Debt Collection and Financial Services industries for the past 15 years. His roles have covered collecting internally, working in collections for a Debt Collections agency and in Sales and Business Development for small and medium enterprises as well as large multinational companies in both the public and private sectors. Nigel joined  the team in 2014.

With his vast experience with both internal and external collections he has the ability to ensure the team perform the duties required to get the results for the client.

Luke Hebbe

Sales & Customer Service Manager

Luke joined our team in 2018 and has over 10 years experience in both commercial and professional service roles. Luke has previous industry experience working for illion (formerly Dun & Bradstreet) in Sydney and during this time liaised with a wide range of customers across a vast array of industry sectors.

From his experience, Luke has gained a strong understanding of the issues facing customers and the technical expertise required to solve these issues. Luke place’s an emphasis on establishing strong relationships with business partners and offering exceptional customer service. Luke works closely with customers and is always looking for ways to implement more effective processes to maximise productivity and efficiencies.

His commercial background makes Luke a key point of contact within the Pro-Collect team and will ensure he plays an integral part in the continued growth and development of the Pro-Collect business.

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